State Farm® Insurance Agent Tom Walters

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Sandra Richardson

March 27, 2024

5 out of 5

"I was a walk in today at this agency. Was professionally greeted by Emily as I came in and immediately brought to an office. Kerrie Maxfield was the person who assisted me. I wanted quotes for home and auto...to learn premiums and coverage individually and premiums as a multi-line sale. Kerrie is a very thorough person totally focused on the details of the policy/policies. Great to meet someone of this caliber. If you are interested in what State Farm has to offer, Tom Walters agency is the place to go. This particular office is customer focused. Excellent service."

Kassondra Buckner

March 20, 2024

5 out of 5

"Friendly staff and great prices!! Mrs. Kerri was so helpful getting me within the budget I needed. I'm so excited to be doing business with this place!!"

Gary Watson

March 1, 2024

5 out of 5

"Kerrie Maxfield saved us a considerable amount of money compared to Allstate on our home and auto insurance. Thank you Kerrie."

Emily Freeman

January 18, 2024

5 out of 5

"They are amazing!!"

Thomas Clark

December 26, 2023

5 out of 5

"By switching to State farm they saved me up to $100 a month. Thank you, Kerrie maxfield"

Jamie Tibbs

December 2, 2023

5 out of 5

"They’re great!"

Joni Sheppard

December 2, 2023

5 out of 5

"Best insurance and staff around!"

Amy Brewer

November 30, 2023

5 out of 5

"They saved us over $200! Kerrie Maxfiend was amazing and had great customer service!"

Carrie Badger

November 30, 2023

5 out of 5

"We had a great experience using Kerrie Maxfield!! She was very knowledgeable and able to get us a great rate!!"

Jayla Henry

November 20, 2023

5 out of 5

"Katelynd was very helpful. My grandmas insurance went up over $300 a month and she asked me to help her get quotes. We called and Katelynd was nice and listed to our issues. She explained everything to us and made sure we understood the process."

Bobbi Cartwright

October 23, 2023

5 out of 5

"Kerrie was absolutely very helpful she explained everything."

Katie Hill

October 11, 2023

5 out of 5

"Amazing!!!"

Karys O’Sullivan

August 10, 2023

5 out of 5

"My agent, Carley, made everything so quick and easy for me. She was able to get me the best rate with all of the things I wanted in coverage and still saved me money!"

Brittany Hashaw

August 5, 2023

5 out of 5

"Carley was very helpful and fast! We received the best rate and saved tons!"

Kevin Willis

April 24, 2023

5 out of 5

"Service with a smile"

Jessica White

February 24, 2023

5 out of 5

"Shannon was great with helping me get my auto policy started. Thanks a lot!"

Noemy Navarrete

January 27, 2023

5 out of 5

"Shannon made my experience so fast and easy I highly recommend anyone if they are shopping around also they were able to beat geico...... state farm gave me better coverage and way better rates 100% satisfied 😌"

Stephanie Davis

December 7, 2022

5 out of 5

"I am sooo happy I was contacted by State Farm. The agent was great and knowledgeable, she explained all my coverages and quoted my an affordable rate!! Thank you State Farm!!"

Danielle Goodie

December 7, 2022

5 out of 5

"Great service all the time!!!! Thank you Shannon for helping me whenever I call"

ashley owens

December 3, 2022

5 out of 5

"Great people"

Courtney Camp

November 19, 2022

4 out of 5

"Very fast communication and thorough explanation of plans. Competitive rates!! Only wish is that they sent policy documents via email rather than mail. Otherwise, I’m very happy to be a new customer!"

lisa raglin

November 17, 2022

5 out of 5

"Great people and easy to work with."

Jana Newbold

October 24, 2022

5 out of 5

"I called and spoke to Shannon. She was great and made buying insurance less painful than it normally is."

Ada Hartman

September 28, 2022

5 out of 5

"Very friendly and personable staff. Their rates beat those of several other insurance carriers. Shannon was more than helpful both while I was shopping around my policies and during the set up of my new policies. The transition over to them has been a very pleasant experience."

Amber Harvey

August 30, 2022

5 out of 5

"Tom Walters agency is always so helpful! We’ve got several vehicles insured with them and they are always happy and willing to make changes, give me quotes, and answer any questions I may have. Friendly service and great discounts @ Tom Walters State Farm in Silsbee!"

What our customers say about us...

Sandra Richardson

March 27, 2024

5 out of 5

"I was a walk in today at this agency. Was professionally greeted by Emily as I came in and immediately brought to an office. Kerrie Maxfield was the person who assisted me. I wanted quotes for home and auto...to learn premiums and coverage individually and premiums as a multi-line sale. Kerrie is a very thorough person totally focused on the details of the policy/policies. Great to meet someone of this caliber. If you are interested in what State Farm has to offer, Tom Walters agency is the place to go. This particular office is customer focused. Excellent service."

Kassondra Buckner

March 20, 2024

5 out of 5

"Friendly staff and great prices!! Mrs. Kerri was so helpful getting me within the budget I needed. I'm so excited to be doing business with this place!!"

Gary Watson

March 1, 2024

5 out of 5

"Kerrie Maxfield saved us a considerable amount of money compared to Allstate on our home and auto insurance. Thank you Kerrie."

Emily Freeman

January 18, 2024

5 out of 5

"They are amazing!!"

Thomas Clark

December 26, 2023

5 out of 5

"By switching to State farm they saved me up to $100 a month. Thank you, Kerrie maxfield"

Jamie Tibbs

December 2, 2023

5 out of 5

"They’re great!"

Joni Sheppard

December 2, 2023

5 out of 5

"Best insurance and staff around!"

Amy Brewer

November 30, 2023

5 out of 5

"They saved us over $200! Kerrie Maxfiend was amazing and had great customer service!"

Carrie Badger

November 30, 2023

5 out of 5

"We had a great experience using Kerrie Maxfield!! She was very knowledgeable and able to get us a great rate!!"

Jayla Henry

November 20, 2023

5 out of 5

"Katelynd was very helpful. My grandmas insurance went up over $300 a month and she asked me to help her get quotes. We called and Katelynd was nice and listed to our issues. She explained everything to us and made sure we understood the process."

Bobbi Cartwright

October 23, 2023

5 out of 5

"Kerrie was absolutely very helpful she explained everything."

Katie Hill

October 11, 2023

5 out of 5

"Amazing!!!"

Karys O’Sullivan

August 10, 2023

5 out of 5

"My agent, Carley, made everything so quick and easy for me. She was able to get me the best rate with all of the things I wanted in coverage and still saved me money!"

Brittany Hashaw

August 5, 2023

5 out of 5

"Carley was very helpful and fast! We received the best rate and saved tons!"

Kevin Willis

April 24, 2023

5 out of 5

"Service with a smile"

Jessica White

February 24, 2023

5 out of 5

"Shannon was great with helping me get my auto policy started. Thanks a lot!"

Noemy Navarrete

January 27, 2023

5 out of 5

"Shannon made my experience so fast and easy I highly recommend anyone if they are shopping around also they were able to beat geico...... state farm gave me better coverage and way better rates 100% satisfied 😌"

Stephanie Davis

December 7, 2022

5 out of 5

"I am sooo happy I was contacted by State Farm. The agent was great and knowledgeable, she explained all my coverages and quoted my an affordable rate!! Thank you State Farm!!"

Danielle Goodie

December 7, 2022

5 out of 5

"Great service all the time!!!! Thank you Shannon for helping me whenever I call"

ashley owens

December 3, 2022

5 out of 5

"Great people"

Courtney Camp

November 19, 2022

4 out of 5

"Very fast communication and thorough explanation of plans. Competitive rates!! Only wish is that they sent policy documents via email rather than mail. Otherwise, I’m very happy to be a new customer!"

lisa raglin

November 17, 2022

5 out of 5

"Great people and easy to work with."

Jana Newbold

October 24, 2022

5 out of 5

"I called and spoke to Shannon. She was great and made buying insurance less painful than it normally is."

Ada Hartman

September 28, 2022

5 out of 5

"Very friendly and personable staff. Their rates beat those of several other insurance carriers. Shannon was more than helpful both while I was shopping around my policies and during the set up of my new policies. The transition over to them has been a very pleasant experience."

Amber Harvey

August 30, 2022

5 out of 5

"Tom Walters agency is always so helpful! We’ve got several vehicles insured with them and they are always happy and willing to make changes, give me quotes, and answer any questions I may have. Friendly service and great discounts @ Tom Walters State Farm in Silsbee!"