State Farm® Insurance Agent Tom Walters
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
james kayser
November 25, 2024
5
out of
5
rating by james kayser
"I recently bought life insurance, Brittany Clark was amazing, she walked me through the process explained everything so I could understand. She helped me get a policy tailor made to my needs. If you need insurance she will help you get exactly what you need."
Alwan Marshall
October 9, 2024
5
out of
5
rating by Alwan Marshall
"Very helpful and quick response on doing what needs to be done for the customer"
We responded:
"Thank You for taking the time to leave us a 5 ⭐️ Review.."
Ryan T
September 25, 2024
5
out of
5
rating by Ryan T
"I was shopping for home and auto insurance after a major increase with my rate. I called State Farm after reading reviews and spoke with Kerrie. Wow! Amazing customer service and a willingness to help! I was skeptical that she would be able to help much, if at all. I was wrong. Kerrie saved us just under $4000.00 a year! Thanks Kerrie!"
We responded:
"Ryan, we are thankful for the five-star rating! Kerrie’s dedication to our team has been remarkable, and we're delighted that she could assist you with your insurance needs."
Heather Murray
May 16, 2024
5
out of
5
rating by Heather Murray
"Kerrie Maxfield did a great job helping me with my home and life insurance!"
We responded:
"Heather, we are thankful for the five-star rating! Kerrie’s dedication to our team has been remarkable, and we're delighted that she could assist you with your insurance needs."
Cherryl Glaze
May 3, 2024
5
out of
5
rating by Cherryl Glaze
"While shopping for cheaper home owners insurance I had the pleasure of being helped by Kerri Maxfield . She stayed with me on the phone while looking for the coverage I needed at a price I could afford. No one else did that! Other companies I called took information and said they would call back, some called days later and some never called back. If I had questions I had to wait till they called back because they were never available in their offices and that would take days. I called Kerri back, several times, with questions; if she wasn't available right then, (most times she was), she would called back before the office closed that day. She never made me feel like I was a bother, I never felt like she was rushing me off the phone, and she was so patient with all the questions I had. She is a shining example of how customer service should be!! The home and autos policies have been moved to State Farm. Thank you Kerri for everything!"
We responded:
"Cherryl, we are thankful for the five-star rating! Kerrie’s dedication to our team has been remarkable, and we're delighted that she could assist you with your insurance needs."
Justin Palmer
April 30, 2024
5
out of
5
rating by Justin Palmer
"Very professional and knowledgeable about there policies and what was needed for my wife's car. Gave Judy a quote within 5 min."
We responded:
"Justin, Thank You for the 5 Star it means the world to us that we were able to assist you with your insurance needs."
Avery Goldman
April 30, 2024
5
out of
5
rating by Avery Goldman
"Kerrie Maxfield was a huge help in finding me an affordable policy. She was asked to make a change due to a closing date move. She worked on it right away and was a huge help. Great service !"
We responded:
"Avery, we are thankful for the five-star rating! Kerrie’s dedication to our team has been remarkable, and we're delighted that she could assist you with your insurance needs."
Sandra Richardson
March 27, 2024
5
out of
5
rating by Sandra Richardson
"I was a walk in today at this agency. Was professionally greeted by Emily as I came in and immediately brought to an office. Kerrie Maxfield was the person who assisted me. I wanted quotes for home and auto...to learn premiums and coverage individually and premiums as a multi-line sale. Kerrie is a very thorough person totally focused on the details of the policy/policies. Great to meet someone of this caliber. If you are interested in what State Farm has to offer, Tom Walters agency is the place to go. This particular office is customer focused. Excellent service."
We responded:
"Sandra, we are thankful for the five-star rating! Kerrie’s dedication to our team has been remarkable, and we're delighted that she could assist you with your insurance needs."
Kassondra Korthals
March 20, 2024
5
out of
5
rating by Kassondra Korthals
"Friendly staff and great prices!! Mrs. Kerri was so helpful getting me within the budget I needed. I'm so excited to be doing business with this place!!"
We responded:
"Kassondra, we are thankful for the five-star rating! Kerrie’s dedication to our team has been remarkable, and we're delighted that she could assist you with your insurance needs"
Gary Watson
March 1, 2024
5
out of
5
rating by Gary Watson
"Kerrie Maxfield saved us a considerable amount of money compared to Allstate on our home and auto insurance. Thank you Kerrie."
We responded:
"Gary, we are thankful for the five-star rating! Kerrie’s dedication to our team has been remarkable, and we're delighted that she could assist you with your insurance needs"
Emily Freeman
January 18, 2024
5
out of
5
rating by Emily Freeman
"They are amazing!!"
We responded:
"Thank You Emily, for the 5 Star Review it means the world to our Team."
Thomas Clark
December 26, 2023
5
out of
5
rating by Thomas Clark
"By switching to State farm they saved me up to $100 a month. Thank you, Kerrie maxfield"
We responded:
"Thomas, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your auto insurance policies Kerrie cares a lot about our customers. "
Jamie Tibbs
December 2, 2023
5
out of
5
rating by Jamie Tibbs
"They’re great!"
We responded:
"Thank You for the 5 Star Review!!"
Joni Sheppard
December 2, 2023
5
out of
5
rating by Joni Sheppard
"Best insurance and staff around!"
We responded:
"Thank you, Joni for the five-star rating! We’re honored to have you as a customer at our State Farm office in Silsbee, TX."
Amy Brewer
November 30, 2023
5
out of
5
rating by Amy Brewer
"They saved us over $200! Kerrie Maxfiend was amazing and had great customer service!"
We responded:
"Amy, thank you for the positive review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Carrie Badger
November 30, 2023
5
out of
5
rating by Carrie Badger
"We had a great experience using Kerrie Maxfield!! She was very knowledgeable and able to get us a great rate!!"
We responded:
"Carrie, thank you for the positive review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Jayla Henry
November 20, 2023
5
out of
5
rating by Jayla Henry
"Katelynd was very helpful. My grandmas insurance went up over $300 a month and she asked me to help her get quotes. We called and Katelynd was nice and listed to our issues. She explained everything to us and made sure we understood the process."
We responded:
"Jayla, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your auto insurance policy. Katelynd cares a lot about our customers."
Bobbi Cartwright
October 23, 2023
5
out of
5
rating by Bobbi Cartwright
"Kerrie was absolutely very helpful she explained everything."
We responded:
"Bobbi, we are thankful for the five-star rating! Kerrie’s dedication to our team has been remarkable, and we're delighted that she could assist you with your insurance needs."
Katie Hill
October 11, 2023
5
out of
5
rating by Katie Hill
"Amazing!!!"
We responded:
"Thank you for taking the time to leave us a review, Katie. Our State Farm office in Silsbee would be nothing without policyholders like you!"
Karys O’Sullivan
August 10, 2023
5
out of
5
rating by Karys O’Sullivan
"My agent, Carley, made everything so quick and easy for me. She was able to get me the best rate with all of the things I wanted in coverage and still saved me money!"
We responded:
"Karys, we are thankful for the five-star rating! Carley's dedication to our team has been remarkable, and we're delighted that she could assist you with your insurance needs."
Brittany Hashaw
August 5, 2023
5
out of
5
rating by Brittany Hashaw
"Carley was very helpful and fast! We received the best rate and saved tons!"
We responded:
"Thank you, Brittany, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Carley, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Kevin Willis
April 24, 2023
5
out of
5
rating by Kevin Willis
"Service with a smile"
We responded:
"Kevin, thank you! We appreciate your trust in us to take care of your insurance policies."
Jessica White
February 24, 2023
5
out of
5
rating by Jessica White
"Shannon was great with helping me get my auto policy started. Thanks a lot!"
We responded:
"Jessica, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your auto insurance policy. Shannon cares a lot about our customers."
Noemy Navarrete
January 27, 2023
5
out of
5
rating by Noemy Navarrete
"Shannon made my experience so fast and easy I highly recommend anyone if they are shopping around also they were able to beat geico...... state farm gave me better coverage and way better rates 100% satisfied 😌"
We responded:
"Thank you, Noemy, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Shannon, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Stephanie Davis
December 7, 2022
5
out of
5
rating by Stephanie Davis
"I am sooo happy I was contacted by State Farm. The agent was great and knowledgeable, she explained all my coverages and quoted my an affordable rate!! Thank you State Farm!!"
We responded:
"Stephanie, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"