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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jessica White

February 24, 2023

5  out of  5 rating by Jessica White
"Shannon was great with helping me get my auto policy started. Thanks a lot!"

Noemy Navarrete

January 27, 2023

5  out of  5 rating by Noemy Navarrete
"Shannon made my experience so fast and easy I highly recommend anyone if they are shopping around also they were able to beat geico...... state farm gave me better coverage and way better rates 100% satisfied 😌"

Stephanie Davis

December 7, 2022

5  out of  5 rating by Stephanie Davis
"I am sooo happy I was contacted by State Farm. The agent was great and knowledgeable, she explained all my coverages and quoted my an affordable rate!! Thank you State Farm!!"

Danielle Goodie

December 7, 2022

5  out of  5 rating by Danielle Goodie
"Great service all the time!!!! Thank you Shannon for helping me whenever I call"

ashley owens

December 3, 2022

5  out of  5 rating by ashley owens
"Great people"

Courtney Camp

November 19, 2022

4  out of  5 rating by Courtney Camp
"Very fast communication and thorough explanation of plans. Competitive rates!! Only wish is that they sent policy documents via email rather than mail. Otherwise, I’m very happy to be a new customer!"

lisa raglin

November 17, 2022

5  out of  5 rating by lisa raglin
"Great people and easy to work with."

Jana Newbold

October 24, 2022

5  out of  5 rating by Jana Newbold
"I called and spoke to Shannon. She was great and made buying insurance less painful than it normally is."

Ada Hartman

September 28, 2022

5  out of  5 rating by Ada Hartman
"Very friendly and personable staff. Their rates beat those of several other insurance carriers. Shannon was more than helpful both while I was shopping around my policies and during the set up of my new policies. The transition over to them has been a very pleasant experience."

Amber Harvey

August 30, 2022

5  out of  5 rating by Amber Harvey
"Tom Walters agency is always so helpful! We’ve got several vehicles insured with them and they are always happy and willing to make changes, give me quotes, and answer any questions I may have. Friendly service and great discounts @ Tom Walters State Farm in Silsbee!"

Chelsea George

July 26, 2022

5  out of  5 rating by Chelsea George
"Shannon was so easy to work with! I was able to set up my new policy all through email while I was working."

Brandy Devillier

June 27, 2022

5  out of  5 rating by Brandy Devillier
"The staff is friendly and happy to welcome with such positive enthusiasm that makes a difference in the world. Thanks to the professional staff at Tom Walters State Farm in Silsbee, Texas I have a brighter day and a smile on my face from doing business with the Agents. Thank you you're kindness and is appreciated!"

Kim Hutson

May 31, 2022

5  out of  5 rating by Kim Hutson
"I LOVED HOW EVERYTHING WAS EXPLAINED TO ME IN DETAIL AND I ASKED TO BE CALLED BACK ON A CERTAIN DAY THE FOLLOWING MONTH SO THAT I COULD SWITCH TO STATE FARM AND I RECEIVED THE CALL EXACTLY AS DISCUSSED.. THEY SAVED ME OVER $200 A MONTH ON MY AUTO AND HOME INSURANCE.. DEFINITELY WILL RECOMMEND THEM TO FRIENDS AND FAMILY.."

Felix Ortiz

April 1, 2022

5  out of  5 rating by Felix Ortiz
"I called while shopping around for other insurance groups and I could not have had a better experience. Katelynn answered my call and was so polite and professional, she made me feel comfortable with choosing State Farm over all the others, thank you!"

Bethany Pearson

March 2, 2022

5  out of  5 rating by Bethany Pearson
"Tom and his Team are Top Notch!!"

Jackie Williams

December 29, 2021

5  out of  5 rating by Jackie Williams
"Tom and his Team went above and beyond to help me and my husband with our insurance needs…"

Angela Reyes

November 6, 2021

5  out of  5 rating by Angela Reyes
"Everyone is so helpful! The best insurance office I have went to, great rates!"

Jerry White

November 5, 2021

5  out of  5 rating by Jerry White
"Always there when you need them"

Jeffrey Knighten

September 17, 2021

5  out of  5 rating by Jeffrey Knighten
"Friendly employees. Very knowledgeable help you with your questions."

Colby Johnson

September 7, 2021

5  out of  5 rating by Colby Johnson
"Tom is one of the most honest and genuine Insurance Agents I have ever worked with. He is very knowledgeable and goes the extra mile to make sure that you feel comfortable with what you are paying for. I would recommend Tom to anyone and everyone I know."

Ashley Voivedich

September 7, 2021

5  out of  5 rating by Ashley Voivedich
"Tom and his staff are amazing and go above and beyond to help with your needs! Would highly recommend them!!!"

Jeremiah Carter

June 17, 2021

5  out of  5 rating by Jeremiah Carter
"They did a fantastic job and were very respectful. Although I didn't insure with them, they gave me a great quote and customized it just for me. This company is a very good."

Jim Love

June 17, 2021

5  out of  5 rating by Jim Love
"I was very pleased with the time he took to explain my auto and home insurance and make sure I had the coverage I needed."

Kory Bulanek

May 19, 2021

5  out of  5 rating by Kory Bulanek
"Great bunch of people! Very helpful and friendly- always looking out for your best interest! 👍"

Alicia Morris

May 14, 2021

5  out of  5 rating by Alicia Morris
"Fast, friendly, professional service."